Privacy Policy

1. Introduction

Markhor SEO Pro (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO services or visit our website. We are based in Islamabad, Pakistan, and provide search engine optimization services to clients globally.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, website URL, industry)
  • Payment and billing information
  • Communication records (emails, messages, call logs)
  • Technical information about your website and online presence

2.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Website usage statistics and analytics data
  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from:

  • Social media platforms
  • Public databases and directories
  • Analytics and SEO tools (Google Analytics, Google Search Console, etc.)
  • Business partners and referral sources

3. How We Use Your Information

We use your information to:

  • Provide and improve our SEO services
  • Communicate with you about our services
  • Process payments and manage billing
  • Conduct keyword research and competitor analysis
  • Monitor and analyze website performance
  • Customize our services to your needs
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Data analytics and reporting
  • Cloud storage and hosting
  • Customer relationship management
  • Marketing and advertising platforms

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our legal rights and interests.

4.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against:

  • Unauthorized access or disclosure
  • Accidental loss or destruction
  • Malicious attacks and data breaches
  • Inappropriate alteration or misuse

Security measures include encryption, secure servers, access controls, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

Generally, we retain client information for 7 years after the end of our business relationship, unless longer retention is required by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct or update inaccurate information
  • Delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience on our website
  • Analyze website traffic and performance
  • Remember your preferences
  • Provide personalized content and advertisements

You can control cookie settings through your browser preferences, though this may affect website functionality.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

As we serve clients globally, your information may be transferred to and processed in countries other than Pakistan. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Other appropriate communication methods

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Markhor SEO Pro
Email: cs@markhorseo.pro
Address: I-8/2, Islamabad, Pakistan

14. Governing Law

This Privacy Policy is governed by the laws of Pakistan. Any disputes arising from this policy will be subject to the jurisdiction of Pakistani courts.